Amy Heather and Richard Dening-Smitherman

UK Director of Strategic Accounts & Chief Operations Officer - Just Eat & Burger King

What Should Independents Learn From Big Brands?

In a structured conversation, Amy Heather, UK Director of Strategic Accounts and Richard Dening-Smitherman, Chief Operations Officer at Burger King discuss how striving for excellence in everything is vital to driving growth. Expect insights and ideas used by the big brands which you can use too—followed by your questions.

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Amy Heather is the Director of Strategic Accounts at Just Eat. Since joining Just Eat in early 2019, Amy has built the UK strategic accounts function to where it is today through a focus on growing and developing Just Eat’s partnerships with new and existing restaurant and grocery partners.

Richard is Chief Operations Officer for Burger King UK and joined when it was bought by Bridgepoint in November 2017. His current role covers over 500 Franchised and Company Owned restaurants, which includes a Central Operations Excellence Team - focused on growing & evolving Burger King’s brand operation across the UK.

Richard’s 25-year career has covered the British Military, Winter Olympic Sport, Pharmaceutical Development, Food Retail and Hospitality. Over 15-years has been spent growing F&B concepts across leading international food operations.

He has worked primarily in the UK with Waitrose and across the Middle East leading International brands including Nando’s and Dean & Deluca.

Amy Heather and Richard Dening-Smitherman

UK Director of Strategic Accounts & Chief Operations Officer - Just Eat & Burger King

What Should Independents Learn From Big Brands?

About Amy Heather and Richard Dening-Smitherman