Warren Cass

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Increase Sales By Leveraging Trip Advisor & Google

In today’s fast paced world, online reputation is everything. When asked by TripAdvisor, an overwhelming majority of customers said that online reviews impact their decisions, and over half of them won’t order from a restaurant or takeaway that doesn’t have any online reviews. Studies have found that a one-point increase in your average user rating (5-point scale) can increase your orders by up to 13.5%. In this talk we share 7 ideas to improve online reputation