The Restaurant & Takeaway Innovation Expo

9 & 10 NOV 2021


Total QSR’s Top Tips

At Total QSR we have decided to give the best tips for companies and people in the food and service industry to save money and better their business performance, meet health & safety regulations and increase profit margins.

To stay up to date with the weekly top tips our “Top Tip Tuesday” will be a weekly feature on our social media. We have a group of incredible engineers who combined, have over one hundred and fifty years of experience in the industry helping us to keep our customers open for business. By drawing on their wealth of knowledge and sourcing some of the best tips online, we have comprised a great guide to help everyone in the food industry follow best practices and better their performance.

We know all too well how damaged kitchen equipment can affect your profit, staff satisfaction, business performance and customers satisfaction. If you are struggling for solutions to your hospitality problems, we have a few tips that could lead you on the path to success.

The advice covers methods businesses and people in the foodservice industry develop their business. Including how to look after your catering equipment, kitchen health and safety, build better business relationships and save money on equipment. By applying these straight forward steps, we are guaranteed to keep you open for business.

Here are the Total QSR top 10 Tips:

1. Book and monitor your catering equipment servicing

Booking your catering service ahead of time helps kitchen staff prepare for the engineer's arrival. Planning also allows businesses to minimize downtime by liaising with planning teams.

2. Prioritize deep cleaning your catering equipment

Catering businesses need to schedule a deep cleaning of their equipment. Keeping on top of this organisational tip will help you avoid blockages and maintenance related call out.

3. Don't ignore code errors

Error codes mean there's a problem with your catering appliance. Even if the equipment is functioning well, the codes must be seen by an engineer until error issues have been resolved.

4. Cheaper isn't always better when it comes to equipment.

Cheaper appliances may save you money in the short term, but less expensive equipment can tend to break down more often. More often than not, you get what you pay for and spending a little extra on the appropriate equipment can help businesses save money over time.

5. Employ manufacturer certified service providers to install your kitchen equipment

Many equipment issues arise from incorrect installation. The initial setup should be done by a professional so you can avoid the problems that come with an improper installation. 

6. Know where your electrical circuit board is in your building

Explanation: Locate your circuit board, doing this as early as you can help you save money on calling out an engineer to solve simple circuit issues. Flipping a small switch can save you a small fortune in call-out fees.

7. Help your service agent help you

When businesses call in a job for their catering kitchen equipment, providing as much information as possible. Will give engineers a better chance of getting your appliance fixed the first time the visit. Essential information like serial, model and manufacturer numbers can help engineers know which tools to bring to the job.

8. Follow the instructions on your catering equipment maintenance manual

Manufacturers are modernising their equipment, creating cleaning cycles and unique ways of cleaning equipment, doing away with traditional methods of cleaning. This means employees must pay close attention to training days and read manuals provided by manufacturers to get the best performance from their equipment. 

9. Always check that the gas safety contractor is qualified

All hospitality and catering employers using contractors for gas work should take reasonable steps to verify that contractors have a current relevant certificate of competence. This can be verified by looking at an individual's Gas Safe identity card or checking that a company is listed on the Gas Safe register.

10. When isolating gas leaking equipment

Make sure other catering equipment isn't on. Leaving some time for the gas to clear before turning on other catering equipment will also reduce the risk of an accident.

If you would like to get involved, we would like to hear your comments using the hashtag #TipTuesday and @ us on Twitter Facebook and Instagram (social media handles below). We'd love to hear about your restaurant and top tips that work for you and even feature you as best practice examples in out feature.

Thanks to Total QSR for the article, for more information contact:


PHONE: 01225 791848