Panel Theatre Hall 7
Take a look at our incredible panels from 2019. Stay tuned for our 2021 timetable
11.00 - 11.30: New for 2020: The Tech Trends Driving Growth
What does 2020 hold for the hospitality industry? Industry leaders predict the trends that will fizzle out - as well as the technological innovations which will turn the industry upside down.
12.00 - 12.30: The Future of Digital Marketing & Analytics
With new technologies continuing to disrupt the marketing landscape, wouldn't it be great to know the next big trend before it's even a thing!
Tune into this session to gain unique insight into the marketing strategies and solutions that are set to take the industry by storm.
14.00 - 14.30: Accelerating Growth with Digital Payments
What are the benefits of introducing digital payments, and how can they accelerate the growth of your business? Hear from the experts on why this is an area you can't afford to neglect.
Consumers want more and more from their dining experiences - they want service to be seamless and payment to be even quicker.
Find out how to create the dining experience of the future with help from the digital specialists.
15.00 - 15.30: Leveraging Technology to Accelerate Business Growth
With technology becoming more and more critical to the hospitality industry, just about every food business is now looking to invest in it. And when technology is implemented properly, it can stimulate business growth, differentiate your customer experience from your competitors and turn your diners into brand advocates.
Catch this session to hear how technology is driving growth in the sector.
11.00 - 11.30: Delivery Disruption: The Future of Online Ordering
It's hard to believe food ordering was one of the most pivotal technological advances of our time, having since become the household norm and almost certainly a staple of the future. As tech software continues to advance at an unprecedented rate, who knows what's in store in the years to come?
Hear the leaders in the field predict the next big shift in the digital age of online ordering!
12.00 - 12.30: How to Cash in on Customer Loyalty
Customer loyalty is the pie everyone wants a slice of; if you know your customers aren't spending money with your competitors you can guarantee your market share will be growing.
But while it's easy to get excited about the idea of customer loyalty, it's often a lot harder to generate. Our panellists share their top tips for getting your customers coming back for seconds!
14.00 - 14.30: Workforce Management: How to Empower and Engage Your Employees
A successfully managed workforce can enable you to gain unique insights into your business, but just how much of an impact can workforce management have on your success? Come along to this panel session to explore the benefits with our expert panellists.
15.00 - 15.30: Eco-Efficiency: Strategies for Sustainability
Now THE key driver of innovation in the world of food & drink, sustainability is continuing to make waves in the food & drink sector with companies far and wide leading the charge by going green.
Hear sustainability strategists discuss the solutions and services that are paving a more eco-friendly future.