Keynote Theatre 2: Sponsored by Agent Cash
Take a look at our amazing Keynotes from 2019. Stay tuned for our 2020 timetable
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Tuesday
11.45 - 12.15
Brandie Deignan
Marco Pierre White Restaurants, Black & White Hospitality LtdRecipe for Success - the Branded Celebrity Chef Restaurant
The formula = Mix an acclaimed celebrity chef with a pinch of ‘affordable glamour’ and serve delicious, non-pretentious food by a great team…you are then much closer to ULTIMATE success!
12.30 - 13.00
Ajmal Mushtaq
Mushtaqs RestaurantHow Mushtaqs Became the Biggest Takeaway Operation in Britain
Ajmal offers practical advice on how to set up your Takeaway business for total success. This is a must attend seminar for anyone looking to rapidly boost sales. He will share practical insights from the multi award winning Mushtaqs Restaurant in Glasgow.
13.15 - 13.45
Andrew Kenny
Just EatFood Delivery Evolution
Andrew will talk about how the food delivery sector is rapidly evolving and how Just Eat, as sector leader, is at the forefront of innovation in order to drive growth and operational efficiency for our restaurant partners.
14.00 - 14.30
Phineas Page
Franco MancaThe Rise of Sourdough
A brief history of Franco Manca, a view of the brand and current direction of travel.
14.45 - 15.15
Charlotte Radcliffe RNutr, BSc (Hons)
The Nutrition Consultant (Just Eat)Nutritional Food Trends
Charlotte will talk about how changes in eating habits are leading to an increase in customer demand for more healthier choices and plant based alternatives when eating out. She will provide some top tips on how you can make small changes to respond to these consumer trends.
15.30 - 16.00
Wes Thompson
BizzonExceeding expectations - How to do Customer Experiences Right
QSR and Michelin type restaurants all want to provide customers with a smooth and enjoyable experience every-step of the way. Ordering, serving, splitting the bill any way they like, even paying online is the new norm. Choosing the right tech can simplify and streamline running a restaurant, synchronise the front and the back, even instantly award your guests if they promote you on their Instagram.
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Wednesday
11.00 - 11.30
Matt Bushby
Just EatMarketing for Growth
Matt will talk about opportunities and key trends in marketing that you can take advantage of to help grow your business. He’ll also show how Just Eat are working with their restaurant partners to help them to grow their business.
11.45 - 12.15
Loui Blake
Erpingham House & Kalifornia KitchenRebel Marketing: Hacking Attention with No Budget
How to build a community of loyal patrons in an increasingly noisy world, without a budget & in a conscious manner. Loui Blake leads a discussion on how to effectively market your restaurant with no budget, and in a way that's kind to the planet.
12.30 - 13.00
Jamie Crummie
Too Good To GoTaking a Stance on Food Waste
This seminar will explore the importance and benefits of the hospitality sector taking a proactive stance food waste through the use of technology.
13.15 - 13.45
Neil Manhas
Pizza HutHow to Keep a Traditional Food Brand Relevant
Customers today demand more, better, and faster food than ever before. At Pizza Hut, we’re responding to these demands by changing and enhancing the ways we do business by projecting a brand that is relevant and distinctive. But rather than creating an extra burden, learn how we’re leveraging this challenge as an opportunity to rejuvenate our business strategy and build a more powerful bond with our customers.
14.00 - 14.30
Steve Phillips
Busaba EathaiBoring Basics = High Performance
An overview of the systems, processes, attitudes and direction we have given to our teams in Busaba in our first full “turn around” year as a new senior management team. How we weathered the casual dining storm and now consider ourselves a “survivor” Our three year plan, where and how we are doing on it and why I think the “boring basics” are the key to creating high performing teams and outperforming the market.
15.30 - 16.00
Ross Peterson
CloverNeed to Know Restaurant Technology Trends and Case Studies
Learn what technologies restaurants are using to increase sales & profits, improve the guest & staff experience, and make day-to-day business management easier. You’ll hear case studies of restaurants that have leveraged technology to transform their business, and how you can do the same.
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