Barney Wragg

Karakuri

Panel: Keeping service fast: ensuring customers aren''t left waiting

Nobody likes to be kept waiting, especially when we’re sat in a restaurant, patiently waiting for our order to arrive. Modern service should be efficient and fast to keep up with customers standards. Learn from the experts as they show you how to keep your service operating quickly.

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Barney founded his first business in the bars and nightclubs of the north of England in the 1980s aged just
16. He was a pre-IPO team member at ARM and was responsible for the adoption of the ARM processor in
the Apple iPod. Barney was one of the first adopters of digital technologies in the music business and grew
revenues for the world’s largest record company from zero to $2bn in six years. He has held board-level
positions in many multinational media companies, and recently completed a £200m turnaround of Andrew
Lloyd Webber’s global businesses. He is a passionate foodie and advises a number of independent
restaurants.

Barney Wragg

Karakuri

Panel: Keeping service fast: ensuring customers aren''t left waiting

About Barney Wragg