Improving everyday deaf customer experience provided by the biggest brands.
Our mission is to change the world for deaf people by improving the everyday customer experience provided by the biggest UK brands.
That`s a BIG statement.
But we`re well on the way - by working with companies just like yours.
There are 11 million people in the UK who are deaf or have a hearing loss. And with an aging population, this number will rise to an estimated 15.6 million by 2035. What does this mean for you? Well, a whopping one in six of your customers will be deaf or have a hearing loss.
You will be either gaining or losing sizeable revenues based on how you are serving your deaf customers. Think about it like this: if you penetrated just 0.1% of this market, you could generate a sizeable return on investment.
Our multi-award-winning expertise ensures you will be supported and guided towards providing a world-class deaf customer experience. So you too can become experts in attracting, serving and retaining deaf customers.
Get it right and rewards are significant:
• Increased sales
• Press coverage
• Increased positive social impact on your brand`s reputation
BUT getting this wrong can have catastrophic consequences, especially in today`s era of social media dominance!
We work with businesses in a bespoke way, firstly by gaining an understanding of where they are at currently and secondly, using our expertise to identify the ideal first steps on their journey to providing a world class deaf customer experience.
Tel: 01635 886 264