Neil Westwater

Polaris Elements Limited

Panel Session: Serving up an Improved Customer Experience

In a time when customer satisfaction is very much the prime driver of growth in the industry, how can restaurants entice the next-generation diner who is demanding an increasingly personalised and immersive customer experience?

Panel Theatre Hall 12 - Wednesday 15:00 - 15:30

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Before heading up the team Polaris Elements, Neil spent four years as Commercial Director of payroll and head office services provider to hospitality sector Petticoat Management Team. Whilst he continues this role on a consultative basis, since 2010 his primary focus has been delivering high quality integrated cost management and optimisation software by developing end to end solutions for multiple operators including Workforce Management, Scheduling, Cash control and ePoS.
Previously, Neil ran pubs and bars predominantly in the Midlands before taking roles at Scottish & Newcastle as an Account Manager in both the On and Off trade.

Neil Westwater

Polaris Elements Limited

Panel Session: Serving up an Improved Customer Experience

About Neil Westwater